Contact Oddform Foundry
The fastest way to reach us is email: contact@automiq.ai. We usually answer within 24 hours. There's no contact form, so your message goes straight to the inbox.
What to include
A good first email saves a round of back-and-forth. Please add:
- The email you used to order. That's how we find your purchase.
- Which font or fonts you bought, or whether you got the bundle.
- The app you're using, such as Canva, Cricut Design Space, Procreate, Word or Photoshop.
- Your device: Mac, Windows PC, iPad or iPhone.
- What you tried and what happened. A screenshot helps a lot.
Common reasons people write
The font won't show up in an app
Before you email, try fully quitting the app and opening it again. That fixes most cases. Our guide to installing fonts on Cricut has a step-by-step checklist that also applies to other apps. If you're in Canva on a free account, uploads aren't available; the dripping blood text in Canva guide shows a workaround.
Extended License requests
The standard license covers most uses, including products you sell and client logos. You need an Extended License for editable templates you sell, apps, games, e-books, broadcast, or installing on more than 2 computers. Email us with a short description of the project, where it will be sold or shown, and roughly how many people will use it. We'll reply with options.
Something else
Questions about which style to choose, file formats or whether a project is covered are all welcome.
Answers you might find faster
- Font FAQ: install steps, app support, lowercase, accents.
- Font license: what you can and can't do, in plain English plus the full text.
- Best Halloween fonts: which of the five styles suits your project.
Haven't picked a font yet? The horror font bundle has all five styles and the bonus PNGs in one download.